Ingrid Breda - De Stokerij in Oudenburg

Ingrid Breda

I am Ingrid, owner and manager of Hotel de Stokerij in Oudenburg. With 8 hotel rooms and 1 vacation rental the hotel can be found between Brugge & Oostende.

The hotel started over 26 years ago, with a mixture of business and leisure guests. The leisure guests choose our hotel to visit Brugge or the Belgian coast. The business travellers are mostly technicians for several companies in the region.

Ik have been working with the products of Stardekk for over 9 years. First Cubilis, than came the website and now we use Bookingplanner as well. It's a very good system to link all the different platforms, also for price setting. And it has several tools that come in handy. For me it was the first software I used. Before that I did everything with a pencil!

All reservations are made in Bookingplanner, printed, creditcard guarantees, making invoices, extract reports & lists, adjust rates, overview of the % of bookings with the different partners, making extra’s, ... I think I use pretty much every function in Bookingplanner that I know of.

After the installation I could start out easily. Bookingplanner works out itself, so you don't need to be a computer expert to use it.

Robert van Vliet – La Reine &

Robert van Vliet

Hotel la Reine is a small hotel with 25 rooms in the cozy, charasteristic center of Eindhoven. After taking over the hotel in December 2015 I took care of everything needed to be done to reopen Hotel la Reine on the 1st of April. During that year I managed the entire hotel, both operationally as commercialy. Since the beginning of this year I only focus on the commercial side. The operational management is done by one of my partners.

When we took over the hotel there wasn't much left. It was almost an empty building. In three months time we had to take care of everything. Luckily we had Stardekk to count on and to help us smoothly. It took away a lot of stress.

The advantage of Stardekk is that they have a lot of knowhow and different products all under one roof. For me it was important to be able to work remotely. Because the products are cloud based, I can work how I want and where I want. The Stardekk prodcuts are for me a way to reduce my administration and it does the charm for me every time!

I wanted for the hotel a cloud based PMS system, because I wanted to be able to work remotely. Also I wanted a user friendly PMS and I have found that with Bookingplanner. Cubilis was already on site and has proved itself as a channel manager. That is why we kept it. And that way, I could keep the historical data.

In fact, I use all functions of Bookingplanner. I had to wait for reporting tools, but now they have added this to my delight.
Within the development of Bookingplanner, I have noticed that Stardekk is open to our wishes and suggestions to make this PMS even better. They keep improving the product! We are working with Bookingplanner for a year and a half and it's amazing to see all the features that have been added in this period of time.

In my advising role within I am enthousiastic about Bookingplanner. User friendly, clear and cloud based.

Marijke Termote – Hotel Die Swaene in Brugge

I started 28 years ago in this hotel as a receptionist. Nowadays I hold the title of Front Office Manager and I am in charge of more adminstration tasks. But I mainly keep seeing myself as a receptionist.

Both Cubilis and Bookingplanner have simplified the functioning of our back and front office. They are user friendly programs. Especially Bookingplanner is ideal for small family hotels like ours.
In Bookingplanner you have several reports that help us tremendously. The breakfast list is very practical, a city tax report is just one click away,... The report with the occupation list is an important tool for our hotel. We use it to plan everything: housekeeping, staff,...

Bookingplanner replaced Protel. We have been using this program for half a year now. In comparison to Protel it's a lot more user friendly, easier, more clear,…

Mostly I use the Dashboard & Planboard in Bookingplanner. From this we manage checkins & outs, reservations,... You can easily switch screens while still keeping everything centralised. This way you can get what you need rapidly.

Once you start with it, Bookingplanner is easy to use. It also pleasant that all our remarks are taken in to account. For our hotel we wanted some things differently or adjusted. Stardekk took the time to discuss this with us and a lot of things have been adjusted already. This is one of the key features for us, that Stardekk realy listens to their clients.